With advancements in technology, we have become comfortable with managing activities remotely – including virtual healthcare, primary care behavioral, and dermatology support. Whether you’re dealing with a routine illness or injury, or need access to counseling or mental health providers, WGU’s expanded virtual care options deliver cost-effective, around-the-clock access to consultations with board-certified providers via video, phone or app with our partners at MDLIVE.
We often think of virtual healthcare for fast access to a physician, but you can use MDLIVE for primary care appointments, too. MDLIVE board-certified doctors can help identify any potential health issues, discuss ways to improve your health, and even recommend follow-up care, if necessary. MDLIVE primary care helps you skip the drive and waiting to see a physician for your preventive care and wellness screening visits. Connect from just about anywhere via video or phone — 7 days a week, 365 days a year, including flexible hours.
With MDLIVE, employees and family members covered under the Traditional Low Deductible Plan (LDHP) only pay a $5 copay per visit. Employees and covered dependents that are enrolled in the High Deductible Health Plan (HDHP) will have a $55 cost per exam. Once your deductible is met, you begin paying 20% of the $55 for an exam.
WGU medical plan members will have access to telehealth services exclusively through MDLIVE. Pre-registration is recommended before you need to use services.
Here’s some of the benefits of virtual care:
- Choose when: Day or night, weekdays, weekends, and holidays.
- Choose where: Home, work, or on the go.
- Choose how: Phone or video chat.
If you are enrolled in a WGU medical plan, you and your enrolled dependents can get treatment for general illnesses, prescriptions for a range of medical conditions (subject to applicable state laws), dermatology support, primary care, and advice by live computer video or phone consultations for conditions such as:
- Sore throats
- Headaches
- Stomach aches
- Fevers
- Colds and flu
- Allergies
- Rashes
- Acne
- Shingles
- Bronchitis
- Urinary tract infections and more
MDLIVE (for employees with WGU medical coverage)