At Western Governors University, we recognize the value of our people and understand individual wellbeing is intertwined with life at work and at home. That’s why WGU is committed to fostering a supportive and fulfilling work experience through a robust rewards package with comprehensive benefits. We've designed our benefits with flexibility and diversity in mind, while maintaining fiscal responsibility. We actively seek feedback and utilize data-informed insights to continually enhance our offerings, ensuring they remain innovative, equitable, and scalable. At WGU, we are not just building a workplace; we are cultivating a community that values the health, happiness, and success of every employee and their family.
Inflationary pressures on healthcare costs continue to create challenges for organizations and their employees across the United States. As in past years, escalating costs are rising at a faster pace than other business expenses, with medical plan costs representing a substantial portion of the overall benefits outlay. Even in this context WGU is committed to offering in 2025 excellent benefits coverage through innovative, empowering plans—without passing along substantial cost increases.
To ensure that you have the best decision support available, we've partnered with ALEX. ALEX is an engaging new online tool that will help you make your WGU medical plan choice using just a few key inputs you provide based on your situation.
Please make time to carefully evaluate all WGU benefit plans to determine the best elections for you.
Bonnie Pattee
Senior Vice President, People & Talent
Every year, we closely review our benefits to deliver you plans that encompass health and wellbeing, financial protection, and more. This year, we’re moving beyond one-size-fits-most benefit options and elevating the game, because to WGU, our fiscal responsibility means more than just checking bottom line boxes. It extends to modernizing your healthcare so you can drive your wellbeing decisions with more choices, better information, and greater transparency. Review the chart below for a high-level overview of what’s new for 2025. Remember, if a category isn’t listed, there are no changes.
What’s Changing for 2025 | |
Medical Plans | WGU’s High Deductible Health Plan will transition from Cigna to UnitedHealthcare. The HDHP pairs low-premium, high-deductible coverage with a tax-free Health Savings Account (HSA) that helps you save money and plan for future medical expenses. This combination gives you more control over your money, and rewards you for making healthy, cost-conscious choices. Choose the appropriate Summary of Benefits and Coverage below (National or Utah):
You can learn more about the HDHP on the UHC pre-enrollment site. WGU’s Low Deductible Health Plan will be replaced by the Informed Choice Health plan, or ICHP. This plan uses the same network of providers as the HDHP, and is one to consider if you like pricing transparency and choice:
You can learn more about the ICHP on the Surest pre-enrollment site. Our medical plan enhancements from this year will carry into 2025, too. The increased number of dietician visits as well as acupuncture will continue to be covered. The deductibles and out-of-pocket maximums for both plans, in-network and out-of-network, will remain the same as they were in 2024. Your options for virtual visits are expanding. As MDLive phases out in 2025, you will have access to UHC’s network of 24/7 Virtual Visit providers, including Dr. On Demand, Teledoc, and Amwell. You will schedule virtual visits through your plan’s app. |
Wellbeing Incentive moving to Lifestyle Savings Account (LSA) | As the LDHP is replaced with the new ICHP, the approach to wellbeing incentives will also change. Those who enroll in the ICHP will automatically be set up with a Lifestyle Spending Account (LSA). The LSA program, powered by ThrivePass, will provide benefits to employees for completing wellbeing activities. You will be able to earn $150 for each qualifying activity, up to a maximum of $750, with plenty of options for using them. While funds are not tax free, services for physical fitness, spa, healthy eating, athletic gear, and more are included in ThrivePass. If you qualified for the 2025 wellbeing incentive and were in the LDHP plan, you will get $750 by February 2025 deposited into your Lifestyle Spending Account. This deposit will be in addition to any incentive you earn during 2025. |
Prescription coverage by CVS Caremark | All your pharmacy benefits will be available via CVS Caremark. You will have expanded options to receive pharmacy benefits through Costco, CVS, Kroger (Smith’s), Sav-On, and Walgreens, among others. Your medications can be delivered to your home via the CVS Caremark mail order program, too. Most pharmacy benefits will be enhanced or stay the same, backed by CVS Caremark’s commitment to cost transparency and implementing formulary strategies that drive down prices. Visit the CVS Caremark site for your specific plan (each plan's site is linked below) for more information: |
ALEX |
When it comes to making decisions, WGU understands the value of expert advice. ALEX is a new decision support tool that helps you make benefit decisions and learn more about WGU’s offerings. |
2ndMD | 2ndMD connects you with board-certified, leading doctors across the country for an expert second opinion via video or phone on an array of procedures. |
Spring Health | Spring Health’s offerings are expanding in 2025:
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Carrot | Starting in 2025, all pregnancy support will be provided through Carrot. This includes pregnancy and labor/birth support, postpartum support (up to 6 weeks), and bereavement support related to pregnancy or infant loss, as well as Doula support services. |
Telehealth Enhancements | As MDLive phases out in 2025, you will have access to UHC's network of 24/7 Virtual Visit providers, including Dr. On Demand, Teledoc, and Amwell. You will schedule virtual visits through your plan's app. |
Employee Contributions | There will be a modest increase in your payroll deductions for medical coverage on the HDHP plan. Depending on your coverage election, your payroll deductions will increase between $2 and $11 per paycheck. If you participated in Cigna’s LDHP plan last year, you’ll see lower costs on the ICHP plan next year. All other premiums paid via payroll such as dental and vision deductions will remain the same. |
Health Savings Account (HSA) | The annual HSA contribution limits released by the IRS will increase from $4,150 to $4,300 for employee-only coverage and from $8,300 to $8,550 for family coverage. |
Healthcare Flexible Spending Account (FSA) | The IRS has not yet released the healthcare FSA limit for 2025. It is currently $3,300 for 2024. If you elect the maximum FSA amount, your contributions will be updated to the new maximum when released. When making your 2025 elections, remember that any remaining balance of $660 or less will be carried over to the next year. You will lose any funds in excess of $660. You will have until March 31, 2026, to submit healthcare claims for eligible expenses incurred during 2025. |
Plan/Tier | Employee Cost Per Paycheck (Biweekly Rates) |
---|---|
HDHP | |
Employee Only | $37.99 |
Employee + 1 | $111.52 |
Employee + Family | $186.10 |
HDHP enrollees can quality for the HSA contribution from WGU | |
WGU HSA Match | Employee Only: $38.46 per paycheck ($1,000/yr max) Employee + 1 or Family: $76.92 per paycheck ($2,000/yr max) |
WGU HSA Wellbeing Contribution | $750 Annual |
ICHP | |
Employee Only | $53.08 |
Employee + 1 | $161.54 |
Employee + Family | $242.31 |
WGU LSA Wellbeing Contribution | $750 Annual |
Where can I learn more about the ICHP plan?
Check out a preview of Surest here. Test the Surest demo and get in touch with an expert here.
How can I find out if my current doctor is in-network?
Both the HDHP and ICHP use a national network called Choice Plus. Specifically in Utah, the network is called Options PPO.
The HDHP and ICHP both provide access to a national network of behavioral health providers, including Spring Health providers. Search for behavioral health providers here.
What if I’m being treated for a health issue by a health care professional who isn’t in the Choice Plus or Options PPO Network?
If you are receiving treatment from an out-of-network healthcare professional, with both the HDHP and ICHP, there is a process to request extended coverage for 2025 for certain conditions. Contact the benefits team through the WGU People Center.
When will I get my new medical ID cards?
You will be receiving new medical ID cards that you will use for medical and prescription services. You will receive one member ID card for each member enrolled. Watch for those ID cards to arrive in December 2024 if you enroll in a WGU medical plan. Your digital ID cards are also available online.
Am I required to have a primary care physician (PCP) in order to have a 24/7 Virtual Visit?
No. You don’t need a PCP or even a referral to use a 24/7 Virtual Visit.
What happens once I reach the 24/7 Virtual Visit provider group’s website?
The first time you use a 24/7 Virtual Visit provider you will set up an account with that provider group. This includes sharing some medical history information, pharmacy preference and insurance information.
Will dental plans be changing in 2025?
No changes will be made to the dental plans. Both the DPPO and the DHMO will remain with Cigna.
Will I get new dental ID cards?
You can download your digital ID card to your phone through myCigna.com and the myCigna app.
Will I get new vision ID cards?
Under WGU’s vision plan through EyeMed, you don’t need an ID card as long as you use an in-network provider. Your provider will be able to locate your coverage record by your name and other details. If you would like a printed vision plan ID card, you can still request one through eyemed.com/member.
Will I get a prescription drug card?
You will use your medical ID card for prescription services.
I completed all the requirements for the wellbeing incentive. What does that mean for 2025?
Congratulations! If you qualified for the 2025 wellbeing incentive and were in the LDHP plan, you will get $750 by February 2025 deposited into your Lifestyle Spending Account. This deposit will be in addition to any incentive you earn during 2025.
What kinds of expenses are covered by the LSA?
Eligible expenses related to wellbeing, fitness, mental health, and more are covered.
Why would I want an LSA?
The LSA allows you to earn money by completing wellbeing activities. You can receive $150 per activity up to a maximum of $750 per year. Participating in the LSA means you’re getting paid just for making healthy choices!