For free assistance with WGU benefits questions or other general healthcare questions, WGU offers all employees Health Advocate. This free service is available to answer your questions about WGU coverage options, resolve complicated medical claims, research Medicare options, and more. All employees, spouses, dependents, parents, and parents-in-law are eligible for this service. Health Advocate can help you with a wide variety of topics, including:
- Understanding your available healthcare coverage options through WGU, or elsewhere (e.g., coverage through your spouse/partner)
- Resolving claims and billing issues
- Assisting with Medicare or Medicaid
- Understanding medical tests, common treatments, and medications
- Finding qualified doctors and hospitals
- Scheduling appointments and arrange treatments and tests
- And much more!
Contact Health Advocate at 866-695-8622 or online at healthadvocate.com/wgu.