Open Enrollment

WGU employees in regular positions classified to typically work 30 or more hours per week are eligible to enroll in WGU’s benefits program. Positions classified for fewer than 30 hours per week are generally not eligible for medical, dental and WGU-paid life and disability benefits. If your position is classified as part-time, temporary, intermittent, or an internship, other eligibility rules may apply for purposes of vacation, sick and holiday eligibility. You may also cover your eligible dependents under WGU’s medical, Health Savings Account (HSA), prescription, dental, vision and life benefits.

Note: Special medical plan eligibility is extended to employees otherwise ineligible for WGU medical coverage, if their 12-month average of actual hours worked exceeds 30 per week.

Your eligible dependents Include:

• Spouse or domestic partner (any gender) 
• Your child(ren) and your covered spouse’s or domestic partner’s child(ren) up to age 26 (end of their birthday month)
  
• Disabled child(ren) who became disabled on or before age 26

Domestic Partner Eligibility

• Registered domestic partner as well as children of your domestic partner

OR

• You maintain the same principal place of residence and intend to do so in the future
• You agree to be responsible for each other’s basic living expenses in the event that either of you is unable to provide such expenses for themselves
• You are both 18 or older
• Neither of you is married
• You are not related by blood to such a degree that you would be prevented from marrying in the state in which you reside
• Neither of you has maintained coverage for another domestic partner under any health plan within the last six months (this excludes any domestic partner who has died within the last six months)

You agree to notify WGU immediately upon your failure to satisfy any of the criteria of domestic partnership

Dependents not eligible for coverage under WGU benefits include grandchildren, parents, cousins, friends, roommates, neighbors and fiancés (unless a domestic partner). WGU implemented a process to verify the eligibility of all dependents (spouses/partners or children) on WGU health coverage. This process lowers compliance risk, preserves enrollment accuracy and helps control claims costs and premium increases. Employees covering dependents will be asked to provide documentation to verify each covered dependent’s eligibility. If you believe you may be covering an ineligible dependent and need to discuss options, visit the WGU People Center to submit a request for additional assistance.

On the Workday homepage, look for a task in your Workday inbox, which is located in the upper right-hand corner. One of the pending tasks is to enroll in your benefits. When you click this task, you will follow the on-screen instructions to make your benefits elections.

You’ll use Workday to enroll in your benefits each Open Enrollment.

Review Your Benefits and Program Offerings

During Open Enrollment, you’ll receive a task in Workday to enroll in your benefits for the upcoming year. Be sure to review the 2026 Open Enrollment What’s New Brochure for more details about our benefits for the upcoming year, so you can determine which plans best fit your needs. You can also learn more about who in your family is eligible to be covered by our plans.

Ready to Enroll?

Enroll in the following benefits via Workday:

• Medical
• Accidental Injury Insurance
• Critical Illness Insurance
• Hospital Care Coverage
• Dental
• Vision
• Health Savings Account
• Health Care Flexible Spending Account
• Limited Purpose Flexible Spending Account
• Dependent Care Flexible Spending Account
• Life Insurance and AD&D
• Legal Assistance
• Identity Protection

Where can I learn more about the ICHP plan? 

Check out a video of Surest here. Review how Surest works here. Schedule time to talk with a Surest Expert. Go to the Surest tile in Contacts for the link.

How can I find out if my current doctor is in-network?

Both the HDHP and ICHP use a national network called Choice Plus. Specifically in Utah, the network is called Options PPO.

• Search the Choice Plus Network
• Search the Options PPO Network (Utah only)

Will I get medical ID cards? 

You will receive new medical ID cards that you will use for medical and prescription services only if you change your medical plan. You will receive one member ID card for each member enrolled. Watch for those ID cards to arrive in December 2025 if you enroll in a WGU medical plan. Your digital ID cards are also available online.

Am I required to have a primary care physician (PCP) in order to have a 24/7 Virtual Visit? 

No. You don’t need a PCP or even a referral to use a 24/7 Virtual Visit.

What happens once I reach the 24/7 Virtual Visit provider group’s website?

The first time you use a 24/7 Virtual Visit provider you will set up an account with that provider group. This includes sharing some medical history information, pharmacy preference and insurance information.

Will dental plans be changing in 2026?

No changes will be made to the dental plans. Both the DPPO and the DHMO will remain with Cigna.

Will I get a dental ID cards? 

You can download your digital ID card to your phone through myCigna.com and the myCigna app.

Will I get a vision ID cards? 

Under WGU’s vision plan through EyeMed, you don’t need an ID card as long as you use an in-network provider. Your provider will be able to locate your coverage record by your name and other details. If you would like a printed vision plan ID card, you can still request one through eyemed.com/member.

Will I get a prescription drug card? 

You will use your medical ID card for prescription services. 

What kinds of expenses are covered by the LSA?

Eligible expenses related to wellbeing, fitness, mental health, and more are covered.

Why would I want an LSA?

The LSA allows you to earn money by completing wellbeing activities. You can receive $150 per activity up to a maximum of $750 per year. Participating in the LSA means you’re getting paid just for making healthy choices!

Do I keep my Lifestyle Spending Account if I change plans?

If you are currently enrolled in the Surest Informed Choice Health Plan (ICHP) and switch to the UnitedHealthcare High-Deductible Health Plan (HDHP) or if you waive medical coverage for 2026, any unused funds in your Lifestyle Spending Account will expire on December 31, 2025.

Use this checklist to make the most of your Open Enrollment opportunity:

• Compare medical plan options. Access ALEX, your decision support tool, to help you learn more about your benefits and decide what medical plan to enroll in. You can also access Health Advocate for additional support. Our partners at Health Advocate are extremely knowledgeable in all of WGU's benefits and will be able to help you determine which plan may work best for you and your family.
• Enroll in benefits. Elect the coverage that best supports you and your family. Consider any options your family members may have access to before electing to cover them on WGU’s plans.
• Make sure your information in Workday is accurate, including your home address and dependent information.
• Ensure plan beneficiaries are current in Workday for life insurance, in your retirement account with Empower, and within your HealthEquity HSA account.
• Access WGU benefits information and Workday resources on the current site, or visit the WGU People Center to submit a request for additional assistance.
• Complete your benefits elections in Workday during the enrollment period — October 24 – November 7, 2025. Remember to print and save a copy of your enrollment confirmation within Workday.

When choosing a medical plan, it’s important to think about the whole cost of coverage — the amount you’ll spend out of your paycheck, as well as out of your pocket (copays, deductibles and coinsurance).

Even if you don’t plan to make any changes during Open Enrollment, it’s always a good idea to double-check your elections to ensure that your current coverage still fits the needs of you and your family for the year ahead.